California Notice at Collection
Effective Date: January 9, 2026
Last Updated: January 9, 2026
Notice for California Residents
This California Notice at Collection applies to California residents and supplements our Privacy Policy. It describes how Boost Appliance Service, operated by Boost Group LLC, collects, uses, and discloses personal information as required by the California Consumer Privacy Act (CCPA).
Categories of Personal Information We Collect
We collect the following categories of personal information from California residents:
A. Identifiers
Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
Examples: Name, address, email, phone number, IP address
B. Customer Records Information
Personal information categories listed in California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: Name, address, telephone number, payment information, service history
C. Commercial Information
Records of services purchased or considered, purchasing or consuming histories or tendencies.
Examples: Appliance repair history, service quotes, invoices
D. Internet or Network Activity
Browsing history, search history, information on interaction with website or advertisement.
Examples: Pages visited, clicks, time spent on site
E. Geolocation Data
Physical location or movements.
Examples: Service address, general geographic area
F. Inferences
Profile reflecting preferences, characteristics, behavior, or attitudes.
Examples: Service preferences, communication preferences
Sources of Personal Information
We collect this information from:
- Directly from you when you request services, contact us, or use our website
- Automatically through cookies and tracking technologies
- From third-party service providers (payment processors, scheduling platforms)
- Publicly available sources
Business or Commercial Purposes for Collection
We use personal information for the following business purposes:
- Providing appliance repair services
- Processing payments and transactions
- Communicating with customers about services and appointments
- Customer service and support
- Marketing and advertising (with consent)
- Website analytics and improvement
- Security and fraud prevention
- Legal compliance and protection of rights
Disclosure of Personal Information
We may disclose your personal information to service providers, payment processors, and other third parties for business purposes. We do not sell personal information to third parties.
Your California Privacy Rights
California residents have the right to:
- Right to Know: Request disclosure of categories and specific pieces of personal information collected
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: Not be discriminated against for exercising privacy rights
- Right to Correct: Request correction of inaccurate personal information
- Right to Limit: Limit use and disclosure of sensitive personal information
How to Exercise Your Rights
To exercise your California privacy rights, please contact us:
- Phone: (551) 282-9561
- Submit a request via our Do Not Sell My Personal Information page
We will verify your identity before processing your request. We will respond to verifiable requests within 45 days.
Authorized Agent
You may designate an authorized agent to make a request on your behalf. The authorized agent must provide proof of authorization, and we may require you to verify your identity directly with us.
Retention Period
We retain personal information for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required or permitted by law.
Contact Information
If you have questions about this California Notice at Collection, please contact us:
Boost Appliance Service
Boost Group LLC
New Jersey
Phone: (551) 282-9561
Email: appliance@boostgroupusa.com